ZuluCloud Compliance
Compliance coverage and guaranteed quality of service (QOS)
At ZuluCare, we pride ourselves on possessing the most robust security and compliance credentials in the industry. Our unwavering commitment to constructing and overseeing highly accessible (HA) solutions supported by multi-site disaster recovery and consistent testing is a testament to our dedication. These essential ZuluCare services should be a requirement for all healthcare-focused providers.
Our strategies and coverage ensure the integrity and security of your data.
ZuluCare & FedRAMP
ZuluCare platform is capable of accommodating High Impact Level Systems. Although FedRAMP currently only covers cloud computing systems at the FISMA low and moderate impact levels, ZuluCare is already compliant with many of the NIST 800-53 High controls. Additionally, we have created the ZuluCare FISMA-High workbook to assist our customers who want to extend beyond the NIST Moderate baseline to create FISMA-High applications and services for their essential workloads.
- US Austin: Received a Joint Authorization Board Provisional Authority-to-Operate (JAB P-ATO) and multiple Agency Authorizations (A-ATO) for the High Impact level
- US New York: Granted a Joint Authorization Board Provisional Authority-to-Operate (JAB P-ATO) and multiple Agency Authorizations (A-ATO) for the Moderate Impact level
ZuluCare & HIPAA
HIPAA compliance is not simply a matter of ticking off checkboxes. It involves the ongoing assessment, evaluation, response, and reporting of risks to protected health information (PHI), including the potential dangers of system downtime or data loss. This is why top healthcare organizations depend on ZuluCare's comprehensive compliance management services, available through our HIPAA-Compliance-as-a-Service, to ensure they meet these rigorous standards.
- ZuluCare Compliance Risk Assessment: Our HIPAA Compliance Risk Assessment follows the HIPAA Security Rule 45 CFR 164.308(a) (1) and 45 CFR 164.308(a) (8) to meet the compliance requirements for covered entities (CEs) and their business associates (BAs).
- ZuluCare 100% Audit Assurance: With over 400 customer security assessments completed at a 100% pass rate, ZuluCare is one of the rare cloud service providers that guarantee 100% audit assurance. Our customers benefit from the guarantee that certain compliance services provided by ZuluCare can pass assessments for several industry standard security frameworks and regulatory obligations for their hosted environments. In case these services become a compliance impediment, ZuluCare will resolve the gap at our expense, or release the customer from its contract with no penalty and issue a refund (up to one month's service).
- Comprehensive Business Associate Agreements (BAAs): Our BAA specifies the obligations and rights of each party concerning safeguarding PHI. Healthcare clients receive legal protection for HIPAA compliance without the administrative difficulties that can occur during BAA negotiations with other cloud hosting providers.
- ZuluCare HIPAA-Compliant HealthCare Cloud Hosting and Managed Services: Our data centers, employees, procedures, processes, and policies conform with the HIPAA Administrative Safeguards (45 CFR 164.308) and Physical Safeguards (45 CFR 164.310) that apply to HIPAA business associates. Moreover, our HIPAA-Compliant Cloud Hosting and Managed Services aid our customers in fulfilling the HIPAA Technical Safeguards (45 CFR 164.312).
ZuluCare & HITECH
The Health Information Technology for Economic and Clinical Health (HITECH) Act provides incentives to encourage the proper implementation and usage of health information technology. Subtitle D of the HITECH Act outlines strict enforcement of the civil and criminal aspects of the HIPAA rules related to the security and privacy of health or health-related information transmitted through electronic means. ZuluCare, as a leader in the industry, has a strong track record of complying fully with the HITECH Act's key provisions, terms, and prerequisites.
Industry regulatory compliance
Due to the critical and sensitive nature of healthcare services, federal and other regulatory compliance are a mainstay of the ZuluCare promise to safeguard all health and personal data with comprehensive compliance coverage.
QOS money-back service guarantee
At ZuluCare, we take pride in our exceptional service and stand behind our reputation. In the unlikely event that you are not completely satisfied with the service we provide, we offer a 100% money-back guarantee.
Certification
ZuluCare covers the following certification levels and types:
- ADVA Certified Expert
- Enterprise Routing and Switching, Specialist (JNCIS-ENT)
- Junos, Associate (JNCIA-Junos)
- Mirantis Certified Administrator for OpenStack Professional Level (MCA200)
- Vmware
- VMware VTSP-NV
- VMware VTSP-MO
- VMware VSP